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 Permanent / Full Time

Account Manager - PR Focus

Well established Communications Agency with a culture that supports work/life balance. Implement & execute clients' PR programs & manage accounts.
A great opportunity has arisen to work for this small, growing and dynamic Communications Agency.  Be part of a progressive culture and a role where you can bring your strong PR skills and add value and make a difference.
  • Act as the first point of contact for any client queries and provide a high level of service to ensure clients are engaged and have a positive experience
  • Take an active part in new business pitches
  • Draft materials for the execution of PR Plan activities - pitch documents, media lists, press releases etc.
  • Contribute to the company’s performance and growth through social media strategy and execution
  • Ensure that relevant features are identified for all clients and work with the client to develop and draft pitch and content
  • Keep up to date with what is happening in the market, hot topics, market trends
  • Act as a mentor for junior staff
  • Experience in PR/Media or Marketing and Communications 
  • Ability to manage key client accounts/relationships
  • Interest in/or experience in the tech and innovation space
  • Strong written and verbal communication
  • Social & digital media experience
If you are interested in this great opportunity, then please hit the Apply Button or for further information, please call Karen Marsden on (02) 8042 1655 or e-mail
 Permanent / Full Time

Property Officer - Mortgages

Transfer your knowledge of mortgage collections and be trained as a Property Presenter to prepare properties for sale after repossession. Varied role
Work for an established player in the finance sector in a role with a difference.  This position would suit someone with 2 to 3 years experience and in Collections who is looking for a new challenge - varied role.


  • Managing a portfolio of properties
  • Reviewing relevant documentation to determine what action needs to be taken to present a property for sale after repossession
  • Ensuring that there is going to be a Return on Investment for any work carried out
  • Dealing with various parties - lenders, solicitors, real estate agents and valuers
  • Organising valuation reports
  • Ensuring that the property is presented in the best light for marketing
  • Handling the marketing and sale of the property through to settlement
  • Ensuring adherence to legal obligations
  • Handling any issues and problems that arise through the process
  • Working to Service Level Agreements 

  • Strong knowledge of mortgages, ideally collections
  • Detail minded
  • Strong communication skills - written & verbal
  • Team playing attitude
  • Good decision making ability
  • Sound computer skills
  • Must be able to take calls for part of the day on Saturday for Auction results
If you are interested in this great opportunity, then please hit the Apply Button or for further information, please call Karen Marsden on (02) 8042 1655 or e-mail 
The successful candidate will need to undergo Police and Bankruptcy checks.
 Contract or Temp

Claims Officer

Use you strong claims knowledge to handle complex travel claims from end to end. Great company culture, relaxed environment. Immediate start!
Work in a positive, friendly and fun company culture where you will be managing travel claims. This is a six month temporary assignment that could lead to a permanent role.  Immediate Start!

  • Handle a portfolio of travel claims from lodgment to finalisation
  • Liaise with policy holders and assessors, investigators and other parties
  • Gather and compile supporting documentation
  • Analyse information and assess claims
  • Communicate and correspond with stakeholders
  • Adhere to internal and external policies and procedures
  • Provide a high level of customer service at all times
  • Previous claims experience essential
  • Strong communicaton skills
  • Accuracy and attention to detail
  • Sound PC skills
  • Good team playing attitude
This is a full time six month contract role, Working Holiday Visa holders are welcome to apply.

If you are interested in this opportunity then please hit the Apply Button or for further information, please call Karen Marsden on (02) 8042 1655 or e-mail
 Permanent / Full Time

Risk and Compliance Manager

Work for a global organisation in their mortgage division - use your Risk & Compliance experience to design & implement a Risk Management Framework.
A great opportunity has arisen to join this well-established organisation where you will be managing assurance functions within their mortgage division, while reviewing and building new foundations of controls that will underpin the operational compliance of the business.

  • Design, implement and review operational and compliance risk management frameworks
  • Ensure risk frameworks are in line with current Privacy, AFSL and NCCP legislation
  • Identify operational risks and design appropriate controls to mitigate these
  • Provide internal direction, guidance and advice on risk matters, controls, regulations, client policies, current procedures
  • Investigate, manage control breaches or failures
  • Manage client stakeholder relationships 
  • Lead compliance and assurance measures through senior internal management
  • Provide training and guidance to management to ensure internal controls and processes are adhered too
  • Manage a team of assurance professionals
  • Experience in a Risk and Compliance management role
  • Previous experience working in the banking/finance industry
  • Strong analysis and conceptual skills 
  • Good leadership skills
  • Excellent relationship and influencing skills
  • NCCP and AFSL knowledge is required
If you are interested in this great opportunity, then please hit the 'Apply Button" or for more information please call Karen Marsden on (02) 8042 1655 or e-mail
 Permanent / Full Time

Team Leader

Use your leadership skills to manage a team the process documentation for mortgages. Varied and involved role and a fast paced environment.
Our client is a well-established global organisation who are seeking an experienced Team Leader to drive outcomes and create a high performing team culture.

  • Leading, coaching, mentoring and training staff that perform back office mortgage functions
  • Conducting reviews and dealing with any performance issues
  • Monitoring workflow and adherence to Service Level Agreements
  • Dealing with any escalations or complaints in a timely and professional manner
  • Maintaining high standards of service at all times
  • Ensuring adherence to compliance and legislative requirements
  • Building effective working relationships with internal and external stakeholders
  • Producing daily, weekly and monthly reporting
Skills and experience
  • Experience in a Team Leader position, ideally within financial services
  • Experience in back office processes
  • Excellent communication and interpersonal skills
  • Problem solving skills
  • Ability to work in a fast-paced environment
The successful candidate will need to undergo a National Police and Bankruptcy Check. 

If you are interested in this great opportunity, then please hit the 'Apply Button' or for further information please feel free to call Karen Marsden on (02) 8042 1655 or e-mail
 Contract or Temp

PEGA Senior System Architect

Join an established banking and finance organisation to design and build components of Pega enterprise applications for an exciting new project.
Established banking and finance organisation seeking an experienced PEGA Senior System Architect to join them on an exciting new project. 

This role will require you to be involved with designing and building components of PEGA applications and partner with both the client and the business team to develop high quality deliverables across all phases of the project

  • Involved in all phases of the project from participating in the requirements, design and build phases; delivering high-quality deliverables, through to user acceptance testing.
  • You will work as part of a project team to ensure the business and technical architecture of the delivered solution matches customer requirements.
  • Provide technical training and user support to technical and business groups.
  • Minimum 4 years of development experience on Pega Platform. Experience in Pega version 7.2+ is preferable.
  • Pega Certified Senior System Architect (CSSA) is mandatory
  • Must have development experience in configuring and customizing Pega Customer Service for Financial Services (Pega CS for FS) industry application.
  • Must have working knowledge of the Pega CS for FS data model and OOTB Service Cases that are available in Pega CS for FS application.
  • Must have hands-on experience in Integrating with External Systems of Record for the Pega CS for FS application.
  • Must have hands-on experience in Activities, Flows, UI Rules, Data transforms, Decision Rules, Declarative rules, Correspondence, Integration Connectors and Services (REST, SOAP, File, etc.), CMIS Integration, Rule Inspector, Reports and Dashboards.
  • Must have working knowledge of Rule Versioning, Rule Sets and knowledge of Rule availability.
  • Must have working knowledge of configuring Access groups, Roles and Privileges.
  • Must have knowledge on Email Listeners
  • Must have knowledge of RDMS like Microsoft SQL Server and should be proficient in SQL commands
  • Must have knowledge on Pega Guardrails and experience in running tracer and clipboard.
  • Should have Knowledge of improving application performance by utilizing Pega diagnostic tools.
  • Should have Solid understanding of, and practical experience with, Agile-Scrum Methodology.
  • Ability to work collaboratively in a team to brainstorm, plan and develop new features.
APPLY NOW, or for more information, please contact Karen Marsden on (02) 8042 1655 or via email
 Permanent / Full Time

PEGA Senior Developer - Robotic Automation

A truly unique opportunity to redesign, build and develop a new banking system using Pega Enterprise Applications. Working with a technology leader

A senior developer is required by a national mortgage provider to lead in the design and automation and integration of Pega Robotics through their current mortgage banking platform. You will assess current operations and lead assessments to establish the feasibility of Robotic Automation of some existing processes and transform business banking processes. 

You will look at where efficiency gains can be made through design and tailored automation of existing processes and procedures using Pega Robotic Automation.


In this role, you will:
  • Lead the design, build and deployment of Pega Robotics (formerly OpenSpan) Automation solutions
  • Support acceptance testing in the automation delivery cycle and work with business for sign- offs
  • Troubleshoot and debug Pega Robotics automations for bug fixes.
  • Provide technical training and user support to technical and business groups.
Job Location: - Australia (Sydney)
Required Qualifications:
  • B.E / B.Tech of equivalent graduate degree in Engineering.
  • 4 to 6 years of total experience and at least 2 years of Robotic Automation implementation experience using Pega Robotics 8.0 (OpenSpan)
  • Pega Certified Robotics System Architect (CRSA) is highly desirable.
  • Must have experience in design, development and code deployment of Pega Robotic Automation solutions.
  • Must have experience in Integration between Pega Robotics, Pega Platform and its components such as Robot Manager and Package manager.
  • Must have good understanding of Assisted vs Unassisted Robotic Implementations.
  • Must have experience in Windows / Web / Mainframes / Text adapters with Pega Robotics (OpenSpan).
  • Must have experience in MS Office automation (MS Excel, Outlook, SharePoint, PDF Connectors).
  • Must have experience in RPA infrastructure setup and should be able to deploy RPA and RDA code to QA and Production.
  • Must have prior development experience in Microsoft .NET and C#
  • Must have knowledge of Microsoft SQL Server and proficient in SQL commands
  • Experience of working in the Financial Services industries is an advantage.
  • Knowledge of Citrix adapter and OCR libraries is an advantage
  • Should have Solid understanding of, and practical experience with, Agile-Scrum Methodology.
For more information regarding this opportunity, please contact me on 80421660 or email me on
 Contract or Temp

IT Recruitment Consultant - Onsite/Internal Position

Contract position for 6 months to hire up to 50 IT specialist positions for one client. Interesting project offering onsite experience.
Employ is a boutique agency that has been in operation for almost 30 years.  Our key areas of specialisation are within banking and finance, BPO providers, and not for profit.  With a sound well established client base, Employ enjoys an in depth knowledge of client requirements offering opportunities to recruit across the board to support all areas of the business.  It is due to those opportunities that this position has become available. 

We are seeking a Lead IT Recruiter to recruit approximately 50 IT specialist positions over a 6 month period for a special project.  Essential requirements for this position include:-

- Previous experience as an IT Recruiter is a must 
- Sound knowledge of the IT market, terminology, jargon, programs etc. 
- Capability to source IT specialised candidates in local Australian market
- Ability to establish a database of IT talent for Employ
- Comfortable with being Employ SME on IT recruitment requirements
- Demonstrated initiative in determining best resources for candidate flow
- Networking capabilities
- Contractor management skills

We are interested in securing the right person to support this project so will be offering an attractive remuneration package to attract the right candidate.  Possibility for contract to perm conversion, or sponsorship for a WHV holder candidate.  

In the first instance please select "Apply Now" to submit your application, or email your resume to  For further information please call Peter Duncan on 02 9235 3777.  
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