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 Permanent / Full Time

Call Centre Officer

Based in Rhodes, a national Mortgage provider is seeking 6 call centre officers to start Monday 1st of July 2019
A large national provider of home loans is seeking 6 call centre officers to join their expanding team in Rhodes, which is 150m from the train station.

The key role responsibilities include 
• Contacting customers or receiving calls and actively communicating with them to identify and understand their enquiry and resolve in a timely manner
• Seek to resolve customer issues problems and concerns - take ownership of problems and find effective win win solutions
• Record and capture all activity and keep file notes up to date
• Provide a personal interface between the Client and the Customer
• Source and share information with team members
• Responsible for producing high quality outcomes
• Ensure compliance to company guidelines

To be suitable for this role, you must:
- Demonstrate a stable work history
- Be willing to sit a national police check
- Be fully trained and pass key competencies
- Demonstrate your ability to go above and beyond for clients.

If your passionate about wanting to work in the banking industry and enjoy exceeding customer expectations, please call Peter on 80421660 or email your resume to
 Permanent / Full Time

Mortgage Discharge Officer

Work in a positive company culture and in a role where you will process full discharge mortgage requests. Based in the heart of the city.
Work for a well established financial services organisation that works on behalf of different clients in the banking and finance sector.  


  • Process full Discharge requests
  • Registering the request
  • Lodge request for security packets
  • Update systems, convert loans to standard products 
  • Instruct solicitors
  • Provide final payout figures prior to settlement and the reconciliation of funds banked after settlement
  • Manage allocated files within the agreed service levels
  • A solid understanding of the mortgage discharge process
  • Excellent attention to detail
  • Ability to prioritise workload
  • Ability to work in a fast paced environment
  • Strong communication & customer service skills
If you are interested in this great opportunity, then please hit the 'Apply Button' or for further information, please call Karen Jessica Bartolotti on 02 8042 1657 or e-mail

No Working Holiday Visas
The successful applicant must be prepared to undergo a Police Check.
 Permanent / Full Time

Service Co-ordinator

Taking calls from customers and scheduling technicians to go out to hospitals to service and repair surgical equipment, updating information in SAP.
Established medical organisation, specialising in medical technology and equipment is seeking an experienced customer service officer to join their team.

  • Receiving calls from Customers (Hospitals) regarding issues with their surgical equipment
  • Scheduling Technicians to attend service and repair call outs 
  • Answering and making phone calls to respond to general enquiries
  • Resolving issues in a calm and timely manner
  • Administrative duties including data entry, system updates, emailing and corresponding with internal and external clients. 
  • Using SAP

  • Previous customer service experience
  • Strong communication skills
  • Ability to resolve problems and take ownership
  • Highly organised 
  • Ability to work in a fast paced environment
  • Knowledge of SAP would be ideal 
If you are interested in this role, then please hit the 'Apply Button', or for further information, please contact Peter Duncan on 02 8042 1660 or email
 Permanent / Full Time

Recruitment Consultant

RARE opportunity to utilise your superior account management skills to join a successful recruitment team.
Employ is a boutique recruitment agency specialising primarily in high-volume customer service, administration and transactional accounting within the Banking, Finance & Insurance Industries; however, we currently work with a range of clients varying in size, structure and location.  With 20 years in business we pride ourselves on delivering an outstanding consultative service to both clients and candidates and our long-term relationships are indicative of our quality of service. Our uniqueness centres around understanding the importance of partnering with our clients, consistently delivering results and never compromising on quality and integrity. We are looking for a passionate Recruitment Consultant who lives by these same values.

Due to an internal move, we currently have an opportunity for a Recruitment Consultant to work within a successful recruitment team which has been managed by the same consultant for over 3 years. Uniquely, you will enjoy an Account Management structure which will see you servicing and growing an existing desk of clients and candidates with the added element of business development in a non-KPI and micro-managed environment

Your key responsibilities will include: 
  • Liaising with clients to understand specific job requirements across a range of industry sectors
  • Sourcing and managing active and passive candidates across a range of roles
  • Responding with a sense of urgency to client requirements 
  • Providing shortlists to clients for specific positions
  • Administrative tasks including reference checks, writing adverts & compliance/verification checks
  • Marketing activity - calls, visits and candidate interviews
  • Support your Team Leader with adhoc duties and projects
To be successful in this position, you have excellent relationship building skills along with a strong client service ethic.  A flexible and can do attitude is a must with a strong team spirit.  

If you would like more information, please contact Jessica on 02 9235 3777 or click APPLY NOW to submit your resume.
 Permanent / Full Time

Internal HR & Recruitment Consultant

If you enjoy management of day to day HR matters and consistent recruitment needs in a global corporate environment we just might have the job for you
It just might be time for a new challenge if you are a driven, results orientated, focussed and dedicated individual with a background in human resources and recruitment.  We are a 22 year old financial services specialist recruitment firm - with a client who is a global professional and financial services organisation.  As specialist recruiters in financial services and onsite solutions for our clients we are seeking the best our industry has to offer to fill this challenging yet highly rewarding opportunity.

Reporting directly to senior management your role will encompass all aspects of day to day HR issues from performance management, career counselling, exit interviews, compliance and policy management, award and workplace relations and OH&S.  You role will also see you solely responsible for recruitment across the board for all permanent and casual hires working directly with line and senior management to deliver on staffing needs.

The ideal candidate will need to be as proficient in recruitment as they are in human resources as this position will demand expertise in both.  The role will be backed up by a supportive team in head office and access to additional resources whenever required.  This is truly a career opportunity to migrate away from a traditional recruitment role into a blended position in complete HR management.  Tenacity, patience and attention to detail will see you flourish in this rewarding opportunity.

For further information please email Jessica Bartolotti in the first instance or forward your confidential resume to same.
 Permanent / Full Time

Recruitment Support Administrator

Exciting opportunity to join a passionate and dynamic team and launch your recruitment career within a fun and supportive environment.
Employ is a CBD-based boutique recruitment agency that for over twenty years has set itself apart by cultivating quality relationships with client companies and candidates. Our recruitment consultants work across a variety of industries including financial services, business support, mortgages, and not-for-profits to match talented job seekers with employment opportunities. Employ is notable for its collaborative and encouraging environment.

We focus on understanding whether a potential candidate's talents and strengths align with the role they are applying for, rather than whether or not they've had experience in that particular role before.

Role Responsibilities
  • High quality administration support to the recruitment team 
  • Support to contractors; including on-boarding, off-boarding and assistance with timesheet and payroll queries
  • Weekly reporting
  • Contribution to projects
As the successful candidate you will:
  • Be able to juggle multiple priorities in a fast paced, dynamic environment
  • Have the confidence and ability to build strong relationships with a variety of stakeholders across the business at all levels
  • Take ownership of your work and be responsible for the whole candidate experience
  • Enjoy a fast paced, fun and collaborative team environment
  • Be extremely detailed orientated 
  • Have a track record of exceeding expectations in everything you take on, both professionally and personally
If this role sounds like you please apply now. If you would like to discuss further please feel free to call Jessica on 8042 1657. 
 Permanent / Full Time

Document Preparation Officer

Checking mortgage security documents, verifying details, following up on any incorrect of missing information to ensure files are ready for settlement
Our client is a leading provider of outsourced mortgage processing solutions and they currently have an opportunity for someone to join their team in preparing mortgage documents. 


  • Managing a pipeline of mortgage files 
  • Checking all mortgage security documents
  • Preparing all required loan documentation within agreed service levels
  • Following up on any missing or outstanding information
  • Managing and responding to client queries and requests
  • Identify and flag any errors
  • Loading instructions into the system


  • A solid understanding of the mortgage process - post credit and pre-settlements
  • Previous experience with mortgage documentation
  • Excellent attention to detail
  • Ability to work in a fast paced environment
  • Strong communication & customer service skills
If you would like more information, please contact Jessica Bartolotti on (02) 8042 1657 or email your resume to

No Working Holiday Visas
The successful applicant must be prepared to undergo a Police Check.
 Contract or Temp

Technician Coordinator

We are seeking an experienced workforce scheduler to commence on the 1 July based in Sydney Olympic Park
This is a temp to perm assignment based in Sydney Olympic Park, for a technical solutions company supporting and coordinating field technicians and contractors. 

  • Scheduling and coordinating customer appointments with technicians and subcontractors 
  • Managing technicians and work orders to ensure that all customer contractual requirements are met for job completion and invoicing
  • Upgrading of work orders
  • Establishing and maintaining relationships with all internal and external stakeholders
You will have a service focused mindset and;
  • High level of technical aptitude
  • Proven track record for successful scheduling whilst working with competing priorities
  • Professional and clear written & verbal communication skills
  • Advanced problem solving skills
  • Self starter with a can-do attitude
  • Willingness to learn
  • Ability to work in a team and autonomously
  • Strong organisational and interpersonal skills
We are interviewing immediately, please only apply if you are able to start on Monday, 1 July. Please only apply if you have full working rights. 

If this role sounds like you please APPLY NOW.
 Permanent / Full Time

National Partnerships Manager

Great opportunity to make your mark on this role & add value to this not-for-profit. Increase revenue through building a range of partnerships.
A great opportunity has been presented to work for this worthwhile cause in the not-for-profit sector in a role where you will be responsible for engaging with the corporate, philanthropic, community and government sector to drive revenue and create sustainable growth within the organisation.


  • Research and identify new partnership opportunities and build substantial new income streams 
  • Develop and implement strategic plans for growth and retention
  • Manage a pipeline of potential corporate and philanthropic partnerships - ensuring they reflect the brand and vision of the organisation
  • Engage and develop community supporters to fundraise on behalf of this not-for-profit
  • Identify potential government funding opportunities
  • Effectively manage expenditure budget
  • Build solid working relationships with external stakeholders
  • Prepare presentations and proposals
  • Compile relevant reports for senior management, stakeholders and the Board
  • Represent the organisation at events and forums as required
  • Work to short and longer term objectives and targets
  • Experience managing large strategic partnerships
  • Excellent sales and relationship experience
  • Innovative and creative thinker
  • Strong written and verbal communication skills
  • Experience in managing external stakeholders
  • Experience in developing strategic plans/budget management
  • Positive, proactive attitude
If you are interested in this exciting opportunity then please hit the Apply Button or if you require further information, then please call Karen Marsden on (02) 9113 7215 or e-mail 
 Permanent / Full Time

Communications Consultant

Varied role where you will prepare media packs for events, assisst with PR Programs, build relationships with clients. B2B Technology experience.
A great opportunity has arisen to work for this small, but growing Communications Agency where you will prepare media packs for events, assist with PR programs, social media and deal with clients to build relationships.

  • Support Account Managers with enquiries from Journalists
  • Developing relationships with Clients and Key Media contacts
  • Drafting of media facing materials for the PR Programs
  • Contribute story ideas for blogs, Twitter etc.
  • Support the team with new business pitches – conduct research
  • Responsible for ensuing all features are evaluated and pitched and running product review programs
  • Work with others to manage event logistics, draft event documents, press packs and run sheets
  • Must have experience with clients in a B2B Technology field
  • Excellent written and verbal communication skills
  • Ability to build effective working relationships with internal and external parties
  • Highly organised with strong attention to detail
  • Sound social media skills
  • PR experience
If you are interested in this exciting opportunity, then please hit the ‘Apply Button’, or for further information, please call Karen Marsden on (02) 8042 1655 or e-mail
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