Are you a superstar sales professional looking for a step into the banking and mortgages industry then this role may be a perfect fit for you.
Due to rapid growth in the mortgage industry my client is looking to expand their mortgage retention team and are looking for a number of sales agents to come on board.
You will be responsible for retaining customers who are at risk of leaving the business by understand the customers needs, building brand loyalty, exceeding their expectations and educating them on products and services.
RESPONSIBILITIES: - Receiving and making calls to customers that are looking to discharge their mortgage to another lender - and retaining that business
- Locating and resolving the root causes of customer dissatisfaction
- Provide tailored solutions to suit the needs of the customer
- Making changes to their home loan arrangements
- Building strong relationships with customers
- Record and capture all activity and keep file notes up to date
- Meeting and exceeding targets
SKILLS: - Previous experience in sales or retention is a must
- Self motivated with strong teamwork focus
- Strong customer service skills
- High attention to detail and problem solving skills
- Able to meet and exceed sales targets
- Able to build rapport and relationships with customers
- Attitude and being a go getter is everything
This organisation places a strong emphasis on customer service, work life balance and professional development. There is also a free onsite Pool and Gym.
The successful candidate will need to undergo Police & Background Checks.
If this role sounds like you please APPLY NOW!