Call Centre

Customised Call Centre Solutions

Employ has an in-depth understanding of the Call Centre business. And it’s this understanding that ensures our talent assessment process offers up only the finest candidates that will increase your productivity and seamlessly fit into your organisation. In short, our candidates come well prepared.

Our call centre and contact centre solutions have been developed to offer our clients efficiency and flexibility in people engagement, induction, cost management, and across high and low peak periods. These solutions include:

• Volume recruitment campaigns
• Assessment centres tailored specifically for each client’s needs
• High level screening and testing facilities including recorded and live call simulation
• Flexibility to increase / decrease headcount to accommodate needs
• Express service to meet immediate long and short term staffing needs
• Risk management
• Fully outsourced flexible/temporary workforce with all supply needs dealt with (on site support can be provided and usually determined by volume)

 
If we can be of assistance in tailoring a solution for you, please contact one of our friendly staff today on 02 9235 3777.